Lean Six Sigma

The Visitor

How to order?
All foreign orders are processed by PayPal. For the correct order- and shipping-costs, please fill in the orderform at the bottom of this page.
You will receive an e-mail with the order- and payment-details soon after.

Click here for more information about PayPal

Lean Six Sigma - for Service and Healthcare
Written by Jeroen de Mast, Ronald J.M.M. Does and Henk de Koning
Price: € 22,50 (ex. handling & packaging)

About the book:

Lean Six Sigma is built on principles and methods that have proven themselves over the twentieth century. It has incorporated the most effective approaches and integrated them into a full programme. It offers a management structure for organizing continuous improvement of routine tasks, such as manufacturing, service delivery, accounting, nursing, sales and other work that is done routinely. Further, it offers a method and tools for carrying out improvement projects effectively. This book focuses on the implementation of Lean Six Sigma in Service and Healthcare.

The authors work for the Institute for Business and Industrial Statistics. This is a consultancy firm and research institute owned by the University of Amsterdam.

The Visitor
Written by Chris Simpson
Price: € 12,50 (ex. handling & packaging)

About the book:

'The Visitor' is a short story — 88 pages — about a very special Christmas in the Yorkshire Dales, better known as James Herriot-country. This publication in the English language was written by Chris Simpson, who (as founder and songwriter of the acoustic group Magna Carta) gained world fame.
The craftsmanship of Simpson linked to his love of the Yorkshire Dales (where he was born and has since lived the latter years) becomes 'visible' to everyone who reads this precious book.
The British press was wildly enthusiastic about this debut of Simpson and called him an author who might surpass James Herriot, the writer of 'All Creatures Great and Small'. They also said that this book was giong to be a Christmas classic in the tradition of Dickens 'A Christmas Carol'...
We won't mention to much of the story here, although it must be mentioned that the book is likely to cause a lump in your throat.
'The Visitor' is the story of Jos Robertshaw and his wife Emily: Yorkshire hill farmers used to struggling against the elements as so many of the Dales families are. Jos and Emily are fighting a different batt however, and after opening up their self-contained world to the visitor, their lives will never be the same....

The Visitor is a surprising story of sorrow, love and hope. This unique book — size 11 cm wide by 16 cm high, hardcover and full colour jacket by Dales-artist Terry Logan — is the ideal present for any occasion. But at Christmas it will be a sure hit!